If you get an error message about the device not being supported, just click OK and continue to use the product, please
check following information:
1. Make sure the USB drive is formatted as FAT32
2. Create a folder in the root of the USB drive called DCIM
3. Make sure the file names of the pics and videos are exactly 8 alphanumeric characters long plus a supported extension (such as IMG_7972.jpg , DSC00601.jpg)
4. Make sure the videos are of a supported type: .mp4, .m4v .mov
aLLreli[AP0070] 5 in 1 Card Reader: Getting an error message about the device not being supported
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